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Knowing the expectations involved with maintaining operational sustainability and who is responsible for meeting these expectations is an important part of

 

QSO 321 Module Three Assignment Guidelines and Rubric

Overview

Knowing the expectations involved with maintaining operational sustainability and who is responsible for meeting these expectations is an important part of being an effective practitioner. In this assignment, you will create a guide that can be used throughout this course and in the future to help you better understand the roles, influences, and responsibilities of internal and external stakeholders involved in maintaining ethical business practices related to the triple bottom line (TBL). This assignment will also support you in completing your course project, which is due in Module Seven.

Scenario

You are working on a collaborative project regarding sustainability initiatives. During recent meetings, the group realized there is much confusion surrounding who is responsible for regulations, governance, and responsibilities surrounding the new initiatives being planned. To help everyone understand the roles and responsibilities of both internal and external stakeholders, you have volunteered to create a brief guide.

Directions

Use course and external resources to complete the Module Three Assignment Template linked in the What to Support section below. Be certain to identify key stakeholders and their roles, responsibilities, and level of influence clearly and concisely in upholding sustainable business operations regarding each aspect of the TBL.

For the purposes of this assignment, you can select one of the following industries to help contextualize your response:

  • Food service
  • Office supply
  • Accounting and finance

Specifically, you must address the following rubric criteria:

  • Identification: Identify key internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainability regarding each aspect of the TBL.
  • Roles: Briefly describe the role of identified internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainability.
  • Responsibilities: Briefly describe the responsibilities of identified internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainability regarding each aspect of the TBL, specifically regarding their level of responsibility and accountability in the following areas:
    • Evaluating or enforcing sustainable operations
    • Determining which aspects of the TBL framework they support most strongly
    • Explaining how their responsibilities can help justify prioritizing the TBL
  • Influence: Briefly describe the level of influence of the identified internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainability regarding each aspect of the TBL. Be certain to note their ability to make decisions, enforce requirements, and justify prioritizing the TBL for an organization.

What to Submit

Submit the completed Module Three Assignment Template for this assignment. Use bullet points as appropriate when completing the template. Sources should be cited according to APA style.

Module Three Assignment Rubric

CriteriaMeets Expectations (100%)Partially Meets Expectations (85%)Does Not Meet Expectations (0%)ValueIdentificationIdentifies key internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainability regarding each aspect of the TBLShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include identifying more key stakeholders or correctly identifying stakeholders who are directly involved in enforcing and maintaining operational sustainability regarding each aspect of the TBLDoes not attempt criterion15RolesBriefly describes the role of identified internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainabilityShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include making connections between identified stakeholders’ roles and their role in maintaining operational sustainabilityDoes not attempt criterion25ResponsibilitiesBriefly describes the responsibilities of identified internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainability regarding each aspect of the TBLShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include further incorporating identified stakeholders’ responsibilities regarding evaluating or enforcing sustainable operations, aspects of the TBL framework they support most strongly, or responsibilities that can help justify prioritizing the TBL into the responseDoes not attempt criterion25InfluenceBriefly describes the level of influence of identified internal and external stakeholders, groups, and organizations involved in enforcing and maintaining operational sustainability regarding each aspect of the TBLShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include more clearly describing the influence each identified stakeholder has on maintaining operational sustainability or the stakeholders’ influence on justifying sustainable prioritiesDoes not attempt criterion25Clear CommunicationConsistently and effectively communicates in an organized way to a specific audienceShows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understandingShows no evidence of consistent, effective, or organized communication5Citations and AttributionsUses citations for ideas requiring attribution, with consistent minor errorsUses citations for ideas requiring attribution, with major errorsDoes not use citations for ideas requiring attribution5Total:100% 

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QSO 321 Module Three Assignment Template

Complete this template by replacing the bracketed text with the relevant information. The first row is completed for you as an example. You may add as many stakeholders as you feel are necessary.

Internal Stakeholders

Stakeholder

Role

Responsibilities

Influence

CEO

Provides vision, direction, and high-level strategic decisions for an organization

Responsible to employees, customers, the board of directors, and other stakeholders for decisions made about and for the organization

Influences strategic initiatives, goals, values, and investments of the overall organization internally; these include those that impact revenue streams, costs, investment into employees, the elimination of waste, and the overall impact of the organization

Can approve or create organizational initiatives that provide resources needed to strengthen TBL alignment in the organization

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External Stakeholders

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Responsibilities

Influence

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