Simulon is a publicly-owned defense manufacturer headquartered in Nashville, TN, with approximately 20,000 employees, 10,000 of whom are unionized. The company is structured functionally and has divisions such as finance, manufacturing, marketing, human resources,...
A large box retailer is implementing a new learning and development (L&D) software program in their organization. The existing software program is a simple system run by a small team of content designers and trainers, whereas the new program will require highly...
This Discussion aims to spark a critical and creative exploration of how digital badging can be used to recognize and foster professional development (PD) across the professions. Drawing upon the insights from the week’s materials and your own experience and...
Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The company built its success on a reputation of providing timely maintenance and repair service. Each OEI service contract states that a service technician...
This could range from a Strength and Conditioning Coach, Exercise Physiologist, Sports Psychologist, Rehabilitation Specialist, to a Wellness Coordinator, among others. Be creative and think about where you see yourself in the future. 2 Identify a Hypothetical Company...
In this task, you will demonstrate your ability to align the customer experience to the brand and value proposition, analyze the customer journey, explain the practices of customer experience management, and create the components of a customer experience strategy...
